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Some clients are very tech savvy, some are not. Some know that a logo doesn’t come with a website build, others think they get social media marketing, a logo, a website, and built-in customers from the get-go.

Bottom line is it’s up to us to inform them of all the details, the scope, the process — everything involved, and when we don’t communicate that well enough it can cause issues. Today we’ll discuss what we’ve learned and any tips we can share to keep it smooth sailing when communicating with clients.


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