Some clients are very tech savvy, some are not. Some know that a logo doesn’t come with a website build, others think they get social media marketing, a logo, a website, and built-in customers from the get-go. Bottom line is it’s up to us to inform them of all the...
How to get remote and/or local clients, this is something we discussed early on in our DC days on one of our first episodes. Back then we had silly graphics to play with in Google hangouts lol, you can view it here. Enough time has gone by for a topic revisit we think...
This week we’ll be discussing the dreaded scope creep and ways to avoid it. What’s scope creep you ask? It’s when a client starts to ask for additional work that is “out of scope”, work that was *not* part of the agreed upon job in the beginning. Sometimes it...
This week we discuss handing off websites to clients. Do they all get admin access? Do we use any role editor plugins? What about training, do they need to be taught how to update blog posts or pages? Questions like these come up so we share our best practices for...
This week we discuss rejection and negative feedback. Sometimes clients may not like your proposed design, or maybe you don’t even get to the design because they’ve rejected the quote. Negative feedback in general can be difficult to deal with, especially...
Last week we discussed our best and worst web design jobs — okay we mostly just talked about the bad lol! We mentioned things that clients do that make our job more difficult and frustrating, but we realized we weren’t being entirely fair. How are clients supposed to...
Let’s face it, some web design projects end up sucking Whether it’s because you and the client don’t get along, you have a problem with scope creep, or any number of reasons it can be quite frustrating. This week we have a casual chat of some of our...
Setting up email accounts for your web clients can be one of the more confusing areas of web design. Should you use the hosting account or a separate cloud service? How do you know which service to choose? Today we’ll discuss how we set up email accounts for our...
Too many options can actually cause someone to self-doubt and hesitate because there are so many options. An “abandoned cart” kind of thing, when you’re so unsure you give up and don’t choose anything. We talk about this from the perspective of...
Customer feedback is crucial for any business to evolve and improve. Today we discuss how feedback — all feedback, not just positive but also negative or critical feedback — can help you tweak areas of your business by using the knowledge you gain from it to your...
Hosting, hosting, hosting. How do you handle it for your clients? Maybe you don’t yet but are interested in offering it as part of maintenance. In this week’s podcast we share our experiences and how we handle it for our clients. Hosts Present: Tim...
How to find clients, what we all want to know right? There’s no one right way, what works for every person or business will be different, but I think the gang gives a good variety of ideas and tips that hopefully will speak to our listeners. A very HAPPY...
